Crash issues in version 1.5

Occasionally users complain about crashes that should occur after the update to the version 1.5. We have once again extensively tested the program on our test devices (iPad all series) and were not able to reproduce a crash.

The problems reported to us affects parts of the program which are likely to work normally without any problems and actually are not error-prone. We have registered 7 such cases in the support which we have handled with high priority to customer satisfaction.

Even if it affects only some few users, we take that as an opportunity to indicate separately on the issue of stability of the iPad and the program environment. The following articles describe the solution to program crashes, we recommend you warmest to read them:

What to do when the App crashes?  (from Support\FAQ)
How to keep iPad stable  (from Support\Tips & Tricks)

If you find no solution to your problem in our portal, please write an E-Mail to This email address is being protected from spambots. You need JavaScript enabled to view it. , we are happy to help and take care of it.

Copyright © 2012 Telejur Software Solutions GmbH. All Rights Reserved.